We Pay wallet details and terms of use for Telecom Egypt customers

yousef27 July 2022Last Update : 2 years ago
We Pay wallet details and terms of use for Telecom Egypt customers

Telecom Egypt offers a smart wallet to its customers, which is an electronic wallet that provides you with a set of services to facilitate your financial transactions such as depositing and withdrawing money, paying WE bills and utilities such as (electricity, water and gas), donations and others, and you can use it anytime and anywhere easily and safely.

How to subscribe

Visit the nearest WE store with your valid national ID and SIM card registered under your name.
Fill in the subscription form and sign it.

Open the app and choose Activate Account.
Fill in your data including (Full Name – National ID No – Active WE Mobile Number), and accept the terms and conditions.
An SMS will be sent to your mobile phone to activate the App.
Create a new six-digit PIN number (do not use repeated digits, such as 5555). This Pin will be used in all transactions performed via the App.
Load the wallet and enjoy WE Pay services.

WE Pay services

Cash in / out

You can deposit & withdraw money through any of WE stores or Fawry Outlets.
You can deposit and withdraw money through ATMs of our partners (Bank Misr, National Bank of Egypt, Bank of Alexandria, Banque du Caire, United Bank of Egypt, CIB, QNB and Bank Audi).
Money Transfer

Send or receive money to/from any other e-wallet inside Egypt

Pay WE Bills

Landline bill
Internet bill
Mobile bill
Recharge mobile balance for yourself and others.

Pay utility bills

Electricity bills e.g.
North Cairo Electricity
South Cairo Electricity
North Delta Electricity
South Delta Electricity
Middle Egypt Electricity
Water bills e.g.
Cairo Water
Giza Water
Alex Water
Sohag Water
Gas bills e.g.
Petro trade

Pay Syndicates Subscriptions e.g.

Egyptian Medical Syndicate
Medical Union Health Plan
Egyptian Engineers Syndicate
Pay Clubs subscriptions e.g.

El Maadi Club
Palm Hills Club
El Shams Club
Smouha Sporting Club
Pay Traffic Services e.g.

Car Licensing Renewal
Traffic Prosecution
Receive License at Home
Pay Education Fees e.g.

Beni Suef University
Minia University
Ministry of Education
Zagazig University
Pay insurance installments e.g.

Egyptian Takaful
Misr Life Insurance
Pay Donationse.g.

Donate money through WE Pay to charity organizations.
Egyptian Food Bank
Misr ELkeir
Dar El Orman Foundation
Pay Tickets and Tourism Tickets e.g.

Egypt Air
Nesma Airlines
Air Arabia
Go Bus
Online payments

Financial payments/Banks


Services Fees

Annual FeesFree
AVL (Load Wallet through linked BM cards)Free
Cash-in ( WE branches / Fawry outlets / ATMs)Free
Cash-out (ATMs)1% (min. EGP 5)
Cash-out ( WE branches / Fawry outlets )1% (min. EGP 3)
Bill payment ( landline / Internet / Mobile / Recharge )Free
Utility bills ( Electricity / Water / Gas )According to applied Fees
Fawry Services (clubs / syndicates / Traffic/ Education / Insurance, etc..)According to applied Fees
Money Transfer ( person to person ) – on usEGP 1
Money Transfer ( person to person ) – off us0.5 % (Min. EGP 2 & Max. EGP 10)
Purchase through QR CodeFree

General Terms and conditions

You must have a valid national ID and a WE mobile line registered under your name.
Maximum number for each national ID is 3 wallets on 3 mobile lines..
Maximum limit for the wallet balance: 30,000 LE..
Maximum limit for daily transactions: 30,000 LE.
Maximum limit for daily cash-out: 30,000 LE.
Maximum limit for monthly transactions: 100,000 LE.
In case the line is lost or stolen, you can suspend the service by calling 565 or visiting any of WE stores.
For more information about WE Pay, please call 565

Short Link

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